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Smart Smoker Electronic Cigarettes

November 9th, 2009
Smart Smoker Electric Cigarettes

Kit Price:Free + S&H
Flavors:2
Nicotine Levels:4
ECR.NET Discount:Free
Discount Code:FREE Trial
Overall Rating:2.262.262.262.262.26

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review by jane

Smart Smoker Electronic Cigarettes are currently being offered to consumers on a FREE TRIAL OFFER basis. Please click on the “Visit their Website” link to sign up for the free trial offer today! This is a limited time offer so please do hurry if you plan on taking advantage of this free trial offer.

I ordered the Deluxe Smart Smoker Kit and received my package exactly one week later, which is great considering that with some e-cigarette companies, it can take several weeks to receive their product. The Deluxe Smart Smoker Kit comes with the following:

  • Smart Smoker Starter KitElectronic Cigarette consisting of atomizer and battery.
  • Spare Lithium battery – the battery can usually last a whole day, depending on smoking habits.
  • Wall Charger.
  • Car Charger.
  • 36 Cartridges – with the way I smoke, this should last me well over a month!.
  • Cartridges available in Tobacco and Menthol flavors.
  • Four nicotine levels to choose from, including a cartridge with zero nicotine.
  • 60 Day Replacement Parts Warranty.

What you should know about the FREE TRIAL OFFER:

You will be charged the S&H fee ($9.95) for the free trial offer and this is non-refundable, even if you return the Deluxe Smart Smoker Kit.

If you do not return the Smart Smoker Kit within 10 days, you will be charged $99.99 for the price of the kit. Basically, you have 10 days to try Smart Smoker and if you are not happy with their product, you can return it and only pay the $9.95 S&H fee.
You will be signed up for the Smart Plan when you sign up for the free trial. With the Smart Plan, you will receive 30 Smart Cartridges every month.

The Smart Plan is $59.99/month + S&H so that is all that you pay on a monthly basis to use the Smart Smoker e-cigarette.

To sign up for the free trial, I was required to sign up for the Smart Plan, which is really a great idea. I like the fact that I don’t have to reorder every month and I just know that I will receive a monthly supply like clockwork. With this monthly program I know that I will never run out of e-cigarette cartridges. Best of all I can just have the monthly charges automatically charged to my credit card! It’s just that easy!

Smart Smoker CartsI must say that I have been quite impressed with the Smart Smoker e-cigarette. I really thought the taste was quite comparable to my regular tobacco brand of cigarettes. I can get big puffs with this electric cigarette too. I like the overall feel and look of the Smart Smoker e-cigarette too. They may not offer some of the fancy flavors that other e-cigarette brands do, but they definitely know how to make a tobacco-flavored e-cigarette that really does taste like a tobacco cigarette!

With the Smart Smoker e-cigarette, I’ve found that I smoke about one cartridge each day (sometimes a little more and sometimes a little less). Because of this, I stand to save a significant amount of money on my smoking habit in the long run. With the economy the way it is today, I need to save all the money I can! With the Smart Plan, I will pay $59.99/month + S&H but when I used to buy tobacco cigarettes on a regular basis, I was spending around $200/month on average.

I’ve decided that I am going to continue with the Smart Plan and I am keeping the free trial offer. This e-cigarette is a great value and I’ve had nothing but a positive experience with Smart Smoker to this point. I would definitely suggest this free trial offer to anyone that is considering buying e-cigarettes. Smart Smoker provides a great e-cig at an extremely affordable price and I wouldn’t be surprised to see this electronic cigarette brand skyrocket in popularity very soon.

e-cigs

Overall Score2.262.262.262.262.26
Cost/Value2.172.172.172.172.17
Ease of Draw3.053.053.053.053.05
Vapor Production2.632.632.632.632.63
Flavor/Taste2.42.42.42.42.4
Style/Look2.72.72.72.72.7
Customer Service2.322.322.322.322.32
Speed of Shipment2.352.352.352.352.35
  1. Bob K.
    March 4th, 2010 at 22:22 | #1
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    Most of you at least got your sample kit. I paid the $9.95 and they totally messed up my address. Someone else across the nation from me signed for it and that was the end of that. No refund, no replacement kit!! Kind of cheesey, don’t you think? I’m not done with them.

  2. Steven Troy
    March 1st, 2010 at 19:34 | #2
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor Production11111
    Flavor/Taste11111
    Style/Look11111
    Customer Service11111
    Speed of Shipment11111

    These guys are scams. I to have been bit by them. Even if the weren’t crooks, the product is worth nowhere near what they charge.
    These people should be in Jail!

  3. Jerene Larson
    February 24th, 2010 at 17:43 | #3
    Overall Score11111
    Cost/Value11111
    Ease of Draw33333
    Vapor Production22222
    Flavor/Taste11111
    Style/Look44444
    Customer ServiceNot Rated
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    @Bob Morgan
    same here they have no was to stop it I called and stop my creidt card to stop them no phone and no web site to stop the charges

  4. Donna Galvin
    February 20th, 2010 at 13:20 | #4
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    @Kevin Bruce
    $ 74.98 was taken off my credit card in Jan 010. I also bought a $ 9.95 trial offer. It would not hold the charge so it is in a drawer until I decide to throw it away…. I did not order anything else or receive anything else…I never saw any small print about other payments……. I figured I’m out ten bucks…. but $ 75.00 m ore FOR WHAT……

  5. Clayton Stiles
    February 12th, 2010 at 19:18 | #5
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    Green Smoke!!!!!!!! I got scammed by smart smoker too! But the Cigs I got from Green smoke have worked excellent!!!!!!!
    Go Green Smoke!!!!!!!!!!!!

  6. February 9th, 2010 at 14:12 | #6
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor Production11111
    Flavor/Taste11111
    Style/Look11111
    Customer Service11111
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    This ia a total scam. Do not fall for this. There is no way to contact these people. I am in a dispute with my credit card company now. I never authorized these charges of 99.99 then 77.00. I never received any product that I was suppose to get a sample for the cost of shipping and handleing which is how they got my credit card number. SCAM-SCAM-SCAM

  7. February 7th, 2010 at 16:05 | #7
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    @Mike
    same situation as mine…i spent many times to call them but you cant talk to any of the representative. i think this is really a scam!

  8. Bob Towsley
    January 29th, 2010 at 19:56 | #8
    Overall Score11111
    Cost/Value11111
    Ease of Draw55555
    Vapor Production44444
    Flavor/Taste22222
    Style/Look33333
    Customer Service11111
    Speed of Shipment11111

    I got the free trial and at first was pleasaantly surprised. But. About a week later that aomizer died. So I went to the US Web site and ordered a spare battery a spare atomizer and a wall charger. Got the wall charger, but nothing else.With shipping I paid 92.85 plus sales tax on fifteen dollars on the (92.85. Tried all the methods listed above but no;luck. I also got a charge of 87.00 from Smart Smoker Panama on my credit card.Promptly lost my card and call the Visa company and complained about the debit on the card. I also called the IC3 and lodged and complaint with them. The Visa rep. said Smart Smoker Panama, is listed as a toy vender. I also emailed Smart Smoker UK. who got back to me with an email. They said they were in touch with the US side and the US rep would get in touch. Who Knows what will happen!

  9. Mike
    January 27th, 2010 at 00:31 | #9
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    I placed my order over a week ago. The charge came out instantly, but I have gotten no confirmation that the product was shipped. I try to track it on their website and it states it is awaiting dispatch whatever that means. Like these others have said, their phone number does not work and refers you to a website. I opened a ticket and have to date received no response. I am calling my bank tomorrow morning and having the charge disputed. I have a friend who ordered his from ecigaretteschoice and had nothing but good things to say about it, their kit seems to be about 20 bucks cheaper and he got his in 48 hours. Screw these scammers. I’m reporting them to the Federal Trade Commission, the BBB, IC3, and I’m sure my 20,000+ subscribers on Youtube will love to hear about it too

  10. Winston O’Boogie
    January 26th, 2010 at 14:45 | #10
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    Shame there’s no ability for negative star ratings. These ashclowns are crooks. Misleading advertising, underhanded business practices and no customer service.
    Total Rip-Off!

  11. January 23rd, 2010 at 13:28 | #11
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    @Denise C
    The website at the bottom of my order conf. is “https://www.getsmartsmoker.com. Good luck getting anything but screwed from these people.

  12. January 23rd, 2010 at 13:24 | #12
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    @Denise C
    Denise,
    Call your credit card company NOW. I bet you have a 100 dollar charge on your card and what’s worse is they will keep charging you. I had to change my account number, because you can’t find them but they have YOU.
    Good luck. Luke

  13. January 23rd, 2010 at 13:21 | #13
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor ProductionNot Rated
    Flavor/Taste11111
    Style/Look11111
    Customer Service11111
    Speed of Shipment11111

    I ordered the”free trial kit” for $9.95 in November from Smart Smoker which turned out to be Smart Smoker Panama. The product is second rate and they didn’t make it clear it had to be returned promptly or they would charge my credit card $99.99. Of course they did as you can guess. I disputed charge as I too had no luck with the phone numbers or e-mail part of their website. I too heard that the phone system was down for maintenance and was referred to e-mail; which went nowhere. That was in December. I have had them hit my credit card account again this month for $74.98 that I did not authorize either. I had to close my account and open a new one. DO NOT DO BUSINESS WITH THESE PEOPLE! They are thieves and should be prosecuted, except they can’t be found.

  14. Denise C
    January 21st, 2010 at 10:15 | #14
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    I ordered the electronic starter kit from Smart Smoker Panama. To date I have not received the product or any emails. Does anyone have their website so that I can contact them?
    Thank You

  15. Mia
    January 20th, 2010 at 19:04 | #15
    Overall Score11111
    Cost/Value11111
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    This is a SCAM!!!! I ordered free trial two months ago, and still have not received. They would not let me return, because it’s past ten days, but I still haven’t gotten the free trial product yet. Then Smart Smoker charged me $99, and when you call the phone number, you get a message telling you “The Phone system is under maintenance, but you can go to the web-site”. No response from website “ticket” it has been two weeks.

  16. PAMELA
    January 19th, 2010 at 17:09 | #16
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor Production11111
    Flavor/Taste11111
    Style/Look11111
    Customer Service11111
    Speed of Shipment11111

    Anyone thinking of trying Smart Smoker electronic cigarettes — DON’T!!! RUN, don’t walk, from these CROOKS!! My husband tried their e-cigs and hated them. I returned them and have US postal service proof they received them back on OCT. 29, 2009. It is now JAN. 19, 2010. I still have NOT gotten refunded $158.00 !!! I only was able to talk to someone ONE time in December, an employee named Sean who gave me his employee number, #7190. He assured me I would receive a check, even though I paid by credit card, from England by Dec. 28. Never did. Now on their website they have where they give you a ticket number and someone supposedly will be in touch by e-mail. WHAT A JOKE! It always just says ‘Open’ on status of my request for reimbursement. I’ve had two phone numbers. The only one I ever got through on to speak to employee Sean is (813)667-6653. As of today, Jan. 19, when you dial it you are told it is not a working number!! The only other number I had was 866-700-8565. This number won’t even go through! My only resort now is to file a Dispute Charge on the credit card I used to have the charge removed. I’m also filing complaints with BBB. PLEASE,PLEASE,PLEASE BEWARE OF SMARTSMOKERUSA.COM. NOTHING BUT THIEVES!!! WHOEVER’S RUNNING THIS RIPOFF SITE SHOULD BE IN JAIL!!!

  17. January 15th, 2010 at 12:12 | #17
    Overall Score11111
    Cost/Value11111
    Ease of Draw44444
    Vapor Production22222
    Flavor/Taste11111
    Style/Look44444
    Customer ServiceNot Rated
    Speed of ShipmentNot Rated

    Looking at the undoubtedly company sponsored ‘talk back’ below I can’t believe it. This company is HORRIBLE! Took them 20 days to mail the product, I received an email from them saying that the 10 day free trial would be limited to 4 days because of the delay in shipping. Excuse me, when is the customer penalized for problems in the supply chain?
    The phone number is no longer working but they did start a fancy new website to answer your concerns…yeah right. The produce ships straight from China, not the UK as they lead you to believe.
    Packaging. A cardboard cigarette box with a dense foam square to hold carts and the rig….yes for $99 I said cardboard box
    Taste…um well it’s reminiscent of stale peaches.
    This is the worst purchase i have ever made; no that’s not hyperbole it sux.
    Save your money and go elsewhere

  18. admin
    January 12th, 2010 at 14:49 | #18
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    Hey Folks,

    Any of you that are having trouble with Smart Smoker, please do file complaints with the BBB and the IC3 etc. also, continue to post your comments and reviews here :) Please just make sure not to mention this website as part of the problem, heaver forbid, or the source of the problem. I’m getting lots of emails from upset customers of Smart Smoker, many of them are blaming us; yet we don’t take any orders or have anything to do with the process! We just review the sites and allow you guys to make your own comments to protect each other from companies like these! ElectronicCigarettesReviews.net is here to help, nothing else!

    Thanks for understanding,

    Dustin
    Founder
    ElectronicCigarettesReviews.net

  19. Robert Towsley
    January 12th, 2010 at 04:30 | #19
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    @Eric the Red The only number they have is 866-700-8565 But they do not answer,and refer you to an email address where you can submit a ticket about your complaint. But they do nothing about these complaint. They don’t even acknowlege them. Try the IC3 the specialize in cyber fraud.

  20. Robert Towsley
    January 12th, 2010 at 04:26 | #20
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    @Chris Gulledge
    I have been scammed by Smart Smoker also. I found a charge of 78.92 to my card that I hadn’t authorized, by Smart Smoker Panama. I got in touch with the IC3 they are in league with the FBI specializing in cyber fraud. Try their web site.

  21. January 11th, 2010 at 17:02 | #21
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    why?????????? is it that i can get in comtact with smart smoker…your phone don’t work…your email address tell me nothing about how to cancel… what is with you people traping people in to buying your product… i am going to contact my local congressman to get something done about your trap

  22. admin
    January 4th, 2010 at 21:36 | #22
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    Kay-Lynn – I’m planning on perhaps taking some orders over the phone myself and billing you personally and then letting the companies bill me. I’ll refund any money that you use. But the only brand I know of in stores/Malls is Smoking everywhere and they are junk. Would anyone else have interest in me offering a service like this?

  23. January 4th, 2010 at 16:58 | #23
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
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    Sorry forgot to rate them 000000000

    Also dont buy from that smoking everywhere, malls or website THEY SUCK TOOO

  24. Chris Gulledge
    January 3rd, 2010 at 03:07 | #24
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    I don’t know about any of the others but Smart Smoker is nothing but a scam. They charged my credit card the ten dollars for the free trial offer and never sent it. Whenever I called their number they kept putting me on hold and never would answer. Finally they just took the customer serice number away and replaced it with a website which is not any better. I have opened a new ticket (what they refer to it as) at least twice explaining the situation and have not heard from them yet. Everytime I look on the site to check on the “tickets”, the tickets just say open and gives no information so I am not even sure they have read them. Save your money and don’t order from Smart Smoker. It is nothing but a scam run by crooks. I have now been waiting 3 months and have not got squat from them nor do I expect to get it either. At least I only lost $10 and not $60 or $80 or $100 or more. Makes me very leary about ordering e-cigs now. All I wanted to do was to try and quit smoking so I could be around for my kids and now the whole thing has put a bad taste in my mouth. I think I am better off smoking real cigarettes. I couldn’t score what I never got but I do give their customer service a zero.

  25. Kay-Lynn
    December 31st, 2009 at 13:01 | #25
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    Is this product sold in any stores? If so, where? I’m not comfortable with giving these online companies my credit card #.

  26. December 29th, 2009 at 12:57 | #26
    Overall Score55555
    Cost/Value55555
    Ease of Draw55555
    Vapor Production55555
    Flavor/Taste55555
    Style/Look55555
    Customer Service55555
    Speed of Shipment55555

    I like everything about the smart smoker! I recieved my smartsmoker in a timely fashion, and I have completely quit regular cigs!! Thanks Smart Smoker for setting me FREE!!!Best of luck in your campaign to make this society completely SMOKELESS!!

  27. Eric the Red
    December 28th, 2009 at 19:04 | #27
    Overall ScoreNot Rated
    Cost/Value11111
    Ease of Draw55555
    Vapor Production22222
    Flavor/Taste11111
    Style/Look22222
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    Does anybody have a phone number or thier Email. What a joke trying to return this crap. These sharks remind me of our elected politicians.

  28. Maurizio
    December 28th, 2009 at 16:05 | #28
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor Production11111
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    horrible service. got a 10 day free trial, took them close to 20 to ship it, and then they only gave me a 5 day trial. been trying to call them to send it back to rid myself of any involvement with the company, no answer. sent numerous emails in 2 weeks, no replies. and im pretty sure they were responsible for my credit card being frauded. probably the worste company ive ever had to deal with. as mentioned in other reviews, look for other companies who supply better services. these people dont care about their customers, all they care about is scamming nice people out of money.

  29. December 23rd, 2009 at 13:53 | #29
    Overall Score11111
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    Why don’t you just quit using other methods…not get suckered in by “free” trials…I am a non-smoker whose parents died of lung cancer.
    The fact that there is something looking like a cigarette, even a vapor ticks me off to see that. Get a patch , gum or other system.

    I Know it is hard to kick…actually I do not because I have never needed to try..but try other methods to wean yourself away from this deadly habit.

  30. JW
    December 1st, 2009 at 15:24 | #30
    Overall Score11111
    Cost/Value11111
    Ease of Draw11111
    Vapor Production11111
    Flavor/Taste11111
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    Customer Service33333
    Speed of Shipment11111

    It’s easier to quit smoking then dealing with this company. I just want to return this stuff and I’m having trouble. I ordered this on 11-12-09 just received it today 12-1-09 NOW I must keep it at least 3 days Before they will let me return it… Talked to 6 diffrent people all nice but not very helpful.. I think they are just waiting for there MONEY… Now I must go smoke a real cigarette and have a drink!!!!!!!!!

  31. KC
    November 28th, 2009 at 10:27 | #31
    Overall Score22222
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    Also I forgot to my original post, you will need to buy a battery charger for your battery. I think the price is about $25 that lasts indefinitely. I didn’t buy one as I bought mine in the total kit which was $64. But the web sites do sell them individually also. All I had to buy was the fluid which is 6-8 drops to refill the cartridge. So the bottle goes a LONG time lasting.

  32. KC
    November 28th, 2009 at 10:16 | #32
    Overall Score22222
    Cost/Value11111
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    I’ve used the e-cigarette for 6 months now,but not this brand. First check around as there is others out there that is a lot cheaper with refillable cartridges. In other words, you do not have to buy more cartridges, as you fill your own and you save even more! The costs of doing it the way I have is : The battery ranges in price average of $23 which lasts 2 months or better. One of my batteries is the original when I started! The atomizer averages around $15. Atomizers will last about 3 to 4 months with a little care. The refillable cartridges with some care also, will last 6 months or longer. I’m still using my originals. Refillable cartridges are about $5 for a pack of 5. The fluid to fill the cartridges is about $25 for a 30 ml. bottle that come in various strengths and flavors. The YouTube web site has hundreds of videos out about them and the care and refilling of cartridges. I have the DSE901 which is a fairly popular e-cigarette and very easily interchangeable with other “brand” batteries and atomizers that is out on the market. I originally ordered my e-cigarette from PureSmoker, have been doing business with TrueVapor, but they are running low but one website that is staying strong is TotallyWicked.

  33. Bob Morgan
    November 27th, 2009 at 11:45 | #33
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    Like Kathy, Iordered the “free trial” and received it 16 days later, shipped from the UK. well after the trial period. Tried to call these folks and no answer. then found a $99.95 charge on my Visa acct and called again. Man only wanted to argue about the situation but said they would stop the charges. But no, there now appeared a $75.00 charge to my Visa. Called again, got an apology this time and was assured that the charge would be reversed (only the second one). Did not happen. so far I’m out a lot of money and have only received the initial $9.95 shipment which worked one day and would not take a recharge of the battery. I have filed a complaint w/Florida Attorney General’ office.

  34. kathy o
    November 20th, 2009 at 11:04 | #34
    Overall Score11111
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    “free trial cost me 99.99″ did not receive my free trial until after the 10 day trial and cigarette would not hold a charge 3 phone call still no replacement just a lot of excuses and I’m out 99.99$

  35. Hand_Roller
    November 18th, 2009 at 12:56 | #35
    Overall Score11111
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    Ease of Draw11111
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    @Kevin Bruce
    Can’t beat free, even when it’s not really free. Read the fine print.

  36. Kevin Bruce
    November 16th, 2009 at 05:02 | #36
    Overall Score55555
    Cost/Value55555
    Ease of Draw55555
    Vapor Production44444
    Flavor/Taste55555
    Style/Look44444
    Customer Service44444
    Speed of Shipment55555

    You can’t beat free! I tried these only because of the free trail offer and I have actually quit smoking my regular smokes. I really don’t smoke as much now and I am saving ton of money!

  37. Calista B.
    November 16th, 2009 at 01:21 | #37
    Overall Score55555
    Cost/Value55555
    Ease of Draw44444
    Vapor Production55555
    Flavor/Taste55555
    Style/Look44444
    Customer Service44444
    Speed of Shipment55555

    thanks for the free trial offer. I love the website and have found it very useful. i couldn’t pass up free trial offer and now I buy these on a regular basis

  38. Carter
    November 14th, 2009 at 23:11 | #38
    Overall Score55555
    Cost/Value44444
    Ease of Draw55555
    Vapor Production44444
    Flavor/Taste44444
    Style/Look55555
    Customer Service55555
    Speed of Shipment55555

    Im only 19 but I’ve smoked for about 6 years. Smoking never really bothered me til I started waking up coughing at night. I had a friend who let me try her e-cig at a party and I ordered the free trial the next afternoon. I am really cutting back on tobacco now thanks to these.

  39. Guillermo D.
    November 13th, 2009 at 07:15 | #39
    Overall Score55555
    Cost/Value55555
    Ease of Draw55555
    Vapor Production55555
    Flavor/Taste55555
    Style/Look44444
    Customer Service44444
    Speed of Shipment55555

    I been smokin for years and saw this free trial. I had to give a try. Glad I did too! Really like the taste and it really is like smoking a real cigarette. I am going to suggest this to my friends!

  40. Karla King
    November 12th, 2009 at 05:22 | #40
    Overall Score55555
    Cost/Value55555
    Ease of Draw55555
    Vapor Production55555
    Flavor/Taste55555
    Style/Look55555
    Customer Service44444
    Speed of Shipment55555

    I like these and look forwarding to hearing your review too. I bet you’ll like em too.

  41. Sally Puent
    November 10th, 2009 at 09:11 | #41
    Overall Score44444
    Cost/Value55555
    Ease of Draw44444
    Vapor Production44444
    Flavor/Taste55555
    Style/Look55555
    Customer Service44444
    Speed of Shipment44444

    I signed up for the free trial w/ Smart Smoker. I figured that I owed it to myself to try e-cigs since I’ve been smoking regular cigarettes for over 20 years. I’ve been quite happy with my decision to try Smart Smoker. I am going to try to use these to replace my old cigs becuase I feel much better with these.

  1. November 24th, 2009 at 23:18 | #1
  2. February 13th, 2010 at 22:34 | #2
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